This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Has the Help/About page changed?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

streetlight
streetlight
more options

When clicking on the Help/About Firefox link on Firefox, 41.0.1, the popup shows the correct version number but not whether the version is up-to-date. Clicking on the link: https://mozilla.org/firefox notes that I'm up-to-date. On the other hand, occasionally I am getting a pop up message that says something like my computer doesn't have permission to update firefox.

I also have Firefox on my Nexus 7 and I think it's set up to do some kink of syncing of URLs, etc. Might that be what's causing this strange behavior, at least strange compared to my previous experiences.

What's going on?

When clicking on the Help/About Firefox link on Firefox, 41.0.1, the popup shows the correct version number but not whether the version is up-to-date. Clicking on the link: https://mozilla.org/firefox notes that I'm up-to-date. On the other hand, occasionally I am getting a pop up message that says something like my computer doesn't have permission to update firefox. I also have Firefox on my Nexus 7 and I think it's set up to do some kink of syncing of URLs, etc. Might that be what's causing this strange behavior, at least strange compared to my previous experiences. What's going on?

Gekose oplossing

If you want to be sure, use this link; Download Firefox For All languages And Systemsv41 {web link}

Lees dié antwoord in konteks 👍 0

All Replies (2)

FredMcD
FredMcD
more options

Gekose oplossing

If you want to be sure, use this link; Download Firefox For All languages And Systemsv41 {web link}

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also check the details on the "Help > Troubleshooting Information" page. This link brings you to the Release Notes of the current release:

Did you check the update settings in "Options/Preferences > Advanced > Update"

If updates are blocked then also check the settings in your security software and make sure to allow the updater.ex program.