This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Netflix doesn't work with Firefox 42.0b7

  • 3 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur ericrose

more options

Using Netflix with this version gives only a note of a problem with Internet connection and an error code: F7111-1103-500. I have an otherwise perfectly working 100 MB landline Internet, OS Win 8.1 Home. With other browsers, e.g. Chrome and IE, Netflix works OK. I've read and followed the instructions on this page: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can , but to no avail. I have all the relevant checked up-to-date plugins. I'd be glad of any advice.

Using Netflix with this version gives only a note of a problem with Internet connection and an error code: F7111-1103-500. I have an otherwise perfectly working 100 MB landline Internet, OS Win 8.1 Home. With other browsers, e.g. Chrome and IE, Netflix works OK. I've read and followed the instructions on this page: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can , but to no avail. I have all the relevant checked up-to-date plugins. I'd be glad of any advice.

All Replies (3)

more options

I have tested in 42.b8 and have encountered the error below. I will try to reinstall silverlight and get back to you.

more options

I just confirmed. Remove the current install of silverlight and click reindtall from the silverlight page.

more options

Thank you for your answer. The re-installation of Silverlight didn't, however, solve the problem, even with b8 version. There's something wrong with the Internet connection according to the error information, with the code F7111-1103-500.