This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Every time I try to use my business e-mail addy It tells me I am not authorised to do so even though it has been fine for years

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

more options

I have a private addy and a business address, both using the same mailbox. Both have been fine until about three months ago. Now I can receive incoming mail at my business addy, but I get an error message every time I try to use to send outgoing mail. It tells me I am not authorised to use that account, and to check my settings. I have reviewed every setting imaginable, and double checked passwords, server ID, and port numbers (what else is there?). This is costing me money, as I cannot use my business e-mail to commuinicate with clients anymore. I am about to dump T'bird and go back to *???*. Anyone know the solution?

I have a private addy and a business address, both using the same mailbox. Both have been fine until about three months ago. Now I can receive incoming mail at my business addy, but I get an error message every time I try to use to send outgoing mail. It tells me I am not authorised to use that account, and to check my settings. I have reviewed every setting imaginable, and double checked passwords, server ID, and port numbers (what else is there?). This is costing me money, as I cannot use my business e-mail to commuinicate with clients anymore. I am about to dump T'bird and go back to *???*. Anyone know the solution?

All Replies (1)

more options

Did you check with your email provider? I don't think this is a Thunderbird problem.