This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My filters work only up to version 31.7.0. Any hint?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur Gnospen

more options

My filters stopped work after upgrading to version higher than 31.7.0. While ago I tested the problem with the newest version 38.3.0. I got no error message and there's nothing in filter log.

My filters stopped work after upgrading to version higher than 31.7.0. While ago I tested the problem with the newest version 38.3.0. I got no error message and there's nothing in filter log.

All Replies (3)

more options

-Do you use any add-on? -Do they work in 38.? -Are they up to date?

more options

Of course I have couple of them: Enigmail, Compact Header, Remove Duplicate Messages, Get all mails, ... and they've worked well.

After your question I tried to restart TB in safe mode, but nothing changed - i.e. no filtering.

I forgot to mention: function "Create filter from message" doesn't work for me too.

more options

In your profile there are msgFilterRules.dat in most account folders (under both Mail and ImapMail)

One can look like this:

version="9"
logging="no"
name="support"
enabled="yes"
type="17"
action="Move to folder"
actionValue="mailbox://nobody@Local%20Folders/1-Support"
condition="AND (from,contains,support.mozilla.org)"

You can send me direct, your troublesome filter (my email in my profile)