This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cleared recipient email address(s), still using old dns - email sent being rejected?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

dittytv
dittytv
more options

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers?

Any help appreciated. Thanks

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers? Any help appreciated. Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess is your dns server has not received the update. Try resetting your DNS server to that supplied by Google. 8.8.8.8 and 8.8.4.4 See https://developers.google.com/speed/public-dns/docs/using