This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Web page only loads if you are moving your mouse or hitting key on keyboard (creating an interupt). Is there a fix for this. Win 7 Pro, intel processor.

more options

Web page only loads if you are moving your mouse or hitting key on keyboard (creating an interupt). Is there a fix for this. Win 7 Pro, intel processor.

Web page only loads if you are moving your mouse or hitting key on keyboard (creating an interupt). Is there a fix for this. Win 7 Pro, intel processor.

All Replies (1)

more options

In past threads, this problem was caused by malware, but I can't recall whether anyone named the specific programs that caused it.

To do a general clean up, you can use the tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.