This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Syncing doesn't work between windows laptop and iOS.

angel7090695001
angel7090695001
more options

I just downloaded firefox for iOS and logged into my firefox account. I did the same on my windows 10 laptop and synced them both. No history appeared. It says that I don't have any devices connected to this Firefox account available to sync. What's wrong?

I just downloaded firefox for iOS and logged into my firefox account. I did the same on my windows 10 laptop and synced them both. No history appeared. It says that I don't have any devices connected to this Firefox account available to sync. What's wrong?

Gekose oplossing

Hi, I understand that at the moment that History is not syncing between a Desktop and IOS device. I am happy to help.

First of all, what steps are you taking to see this " You don't have any devices connected to this Firefox account", second, in the syncing settings on the PC, is History checked to sync?

For troubleshooting, first try to restart the sync by going to the gear icon and Sign out at the bottom of the menu. Clear cookies from private cache then re-launch the app and login.

Did this help?

Lees dié antwoord in konteks 👍 2

All Replies (2)

guigs
guigs
more options

Gekose oplossing

Hi, I understand that at the moment that History is not syncing between a Desktop and IOS device. I am happy to help.

First of all, what steps are you taking to see this " You don't have any devices connected to this Firefox account", second, in the syncing settings on the PC, is History checked to sync?

For troubleshooting, first try to restart the sync by going to the gear icon and Sign out at the bottom of the menu. Clear cookies from private cache then re-launch the app and login.

Did this help?

angel7090695001
angel7090695001 Vraag-eienaar
more options

Thanks. For some reason after syncing it today it works.