This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

master password problem

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

more options

when i launch thunderbird, i am prompted for the master password even though the app is open in the background. i can see the inbox without even getting past the master password. plus, if i click cancel on the master password prompt, the app launches anyway without me having to type the password. basically, there is no security at all.

when i launch thunderbird, i am prompted for the master password even though the app is open in the background. i can see the inbox without even getting past the master password. plus, if i click cancel on the master password prompt, the app launches anyway without me having to type the password. basically, there is no security at all.

All Replies (3)

more options

This is the expected behavior. Learn what the master password does and what not. http://kb.mozillazine.org/Master_password http://kb.mozillazine.org/Protect_the_profiles_contents

more options

Thanks for the response. I'm not sure how this helps. When the email account password is configured in thunderbird, the customer is relying on the master password of the thunderbird client to provide security. If the master password does not do this, what is the point of the thunderbird app? It provides no security into the email account at all as far as I am aware. Is there a way for the thunderbird client to force authentication into the email account?

more options
When the email account password is configured in thunderbird, the customer is relying on the master password of the thunderbird client to provide security.

What do you mean by that? What the master password does is to protect the account passwords Thunderbird has remembered. No more and mo less. For anything else please refer to the article linked above.

Is there a way for the thunderbird client to force authentication into the email account?

You always have to authenticate in order to retrieve new mail. To protect the contents of the profile please refer to the article linked above.