This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Whole bar is missing - no X to close page , no bookmarks and lm new to computers

more options

Im an older user and do not understand what to do the way others describe. After some updates , l lost that whole top line as l described above. Sometimes it appears very briefly but travels very quickly upwards before l can click on anything. I am then faced with a large white page with no bar at the top with all the useful icons . And no bar at the bottom to connect to internet or adjust sound . Just one big white expanse. I am at my wits end. Ive been using Alt,Cltr,Delete to exit pages. l cannot even exit this page.

Im an older user and do not understand what to do the way others describe. After some updates , l lost that whole top line as l described above. Sometimes it appears very briefly but travels very quickly upwards before l can click on anything. I am then faced with a large white page with no bar at the top with all the useful icons . And no bar at the bottom to connect to internet or adjust sound . Just one big white expanse. I am at my wits end. Ive been using Alt,Cltr,Delete to exit pages. l cannot even exit this page.

All Replies (2)

more options

Hi, you may be in Full Screen Mode: Point to the top of the screen, then right click > Exit Full Screen Mode.

The Full Screen button should also be in the 3-bar menu. More - Customize Firefox controls, buttons and toolbars.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

As Scribe mentioned, it sounds like you have FullScreen mode turned on. The F11 key toggles FullScreen mode on & off.