This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I dont receive the emails send, when the application is closed. What can I do?

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Toad-Hall

more options

When thunderbird is running ,I receive some emails on the spot, and other I don't. I have forwarded emails from my personal account to the email I m using on thunderbird, when i click get email I receive them, but if I wait for thunderbird to receive them it doesn't.

Also when I m not running the app, and I re open it in the morning, I do not received the emails send while the app was off.

Any ideas?!

When thunderbird is running ,I receive some emails on the spot, and other I don't. I have forwarded emails from my personal account to the email I m using on thunderbird, when i click get email I receive them, but if I wait for thunderbird to receive them it doesn't. Also when I m not running the app, and I re open it in the morning, I do not received the emails send while the app was off. Any ideas?!

All Replies (1)

more options

You do not say whether this is a pop or imap mail account.

re : When i click get email I receive them, but if I wait for thunderbird to receive them it doesn't. re :Also when I m not running the app, and I re open it in the morning, I do not received the emails send while the app was off.

Just to clarify this... Are you talking about emails that other people sent to you, which are visible on the server when you logon to webmail account via a browser, but did not auto download when you startup Thunderbird?


Check settings: right click on mail account name in left folder pane and select 'Settings' select 'Server Settings' for the mail account

If POP: select: 'check for new messages at startup' select : 'check for new messages every eg: 10 minutes Select : 'Automatically download new messages'

If imap: select: 'check for new messages at startup' 'select : 'check for new messages every eg: 10 minutes

click on OK confirm you have the correct setings selected.