This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have installed Thunderbird on a new computer that has Windows 10 and transferred all out emails to the new computer. I can send emails but not receive them.

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur christ1

dbourn
dbourn
more options

This is not a problem with our provider, it is an issue with Thunderbird. All our emails etc transferred fine, the only issue is not being able to download emails. We can see the emails sitting on webmail. IS this an issue to do with the interface between Windows 10 and Thunderbird? Thanks for your help.

This is not a problem with our provider, it is an issue with Thunderbird. All our emails etc transferred fine, the only issue is not being able to download emails. We can see the emails sitting on webmail. IS this an issue to do with the interface between Windows 10 and Thunderbird? Thanks for your help.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/en-US/kb/cannot-receive-messages