This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I've attempted to block a specific email address from being delivered to no avail.

  • 5 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Zenos

Alwhitmor
Alwhitmor
more options

I have read all other suggestions that I could find regarding this issue and have been unable to block specific email addresses.

Under the "Message Filters" window, I have filled out "getting new mail", then "filter before Junk classification", then "match any of the following" " then "from" , "contains", then entered the email address to delete. Then under "perform these actions" I selected "delete message".

Any suggestions are appreciated.

I have read all other suggestions that I could find regarding this issue and have been unable to block specific email addresses. Under the "Message Filters" window, I have filled out "getting new mail", then "filter before Junk classification", then "match any of the following" " then "from" , "contains", then entered the email address to delete. Then under "perform these actions" I selected "delete message". Any suggestions are appreciated.

All Replies (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

and did you create the filter in the correct mail account?

Alwhitmor
Alwhitmor Vraag-eienaar
more options

Thanks for the response Matt. Yes, I have only the one account. Please see the below image of the selected options. Perhaps it will reflect an option that I missed. Regards, Steve

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You have a least 2 accouts, the one that gets mail and local folders. I am still betting your making filters on local folders for you account, or Vise Versa

Alwhitmor
Alwhitmor Vraag-eienaar
more options

I have selected under "Filters for" the email address that I'm wanting to block specific incoming emails from being received by me. Please see my options if I select "Local folders" in the image below. It doesn't seem to apply to my quest to block the specific emails. Am I still missing something?

Zenos
Zenos
more options

I'd suggest you simplify your filter search string to the smallest unit that will do the job.

dms179 in the first case, norcal_bpaux in the second.

I believe the filters don't "see" @ and this might be interfering with the matching process, particularly as you have chosen "contains", not "is". And the second iteration of "<dms179@c…" is almost certainly not helping.

Personally I'd install FiltaQuilla and use its regular expressions to retain the specificity if needed. If you happened to have a legitimate contact using norcal_bpaux@gmail.com but wanted to block norcal_bpaux@yahoo.com then you'd need to include the domain as part of the filter, and a regular expression would let you do this, putting aside any uncertainty about whether or not it processes the '@'.