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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am downloading a PDF file and Firefox is deleting it. I can download the same PDF file on another browser just fine.

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I am downloading a PDF file and Firefox is deleting it. I can download the same PDF file on another browser just fine.

I am downloading a PDF file and Firefox is deleting it. I can download the same PDF file on another browser just fine.

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Is the file deleted, or not download properly, or you can't find the file? Where are you downloading from?

http://kb.mozillazine.org/Issues_with_Firefox#Downloading_opening_or_saving_files

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

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Are you downloading and saving the file or are you opening the file in an external application?

It is possible that security (Anti-Virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.