This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Collected addresses book missing. Thunderbird lost all contacts except for Personnal addresses book.

  • 2 antwoorde
  • 2 hierdie probleem
  • 15 views
  • Laaste antwoord deur dzaharia

dzaharia
dzaharia
more options

Hi,

I've been using Thunderbird for at least a year and I had two default addresses books: Personnal addresses and Collected addresses. Now, Collected addresses is gone and all the contacts that were in it are not recognized anymore when writing a new e-mail. I made some research and found that these e-mail are stored in history.mab. I found the file and all the contacts are there it's just that Thunderbird is not reading it. How can I recover these contacts?

Thank you!

Hi, I've been using Thunderbird for at least a year and I had two default addresses books: Personnal addresses and Collected addresses. Now, Collected addresses is gone and all the contacts that were in it are not recognized anymore when writing a new e-mail. I made some research and found that these e-mail are stored in history.mab. I found the file and all the contacts are there it's just that Thunderbird is not reading it. How can I recover these contacts? Thank you!

All Replies (2)

Zenos
Zenos
more options

This a puzzle because if Collected Addresses (aka history.mab) doesn't exist, Thunderbird will create it. So you sort of can't not have a history.mab file.

Where do you look for your address books? Users who report losing one or the other have often lost the side pane in the Address Book. In the Address Book, make sure that View|Layout|Directory Pane is checked.

Gewysig op deur Zenos

dzaharia
dzaharia Vraag-eienaar
more options

Thank you for your answer Zenos,

I have a history.mab file, just not the Collected Addresses book when I open the addresses books in Thunderbird. I attached a screenshot of what I see when I open my contacts (sorry it is in french). The only book I see is Personnal Addresses (addresses personnelles).