Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Since installing Mozilla Firefox on my Dell laptop with Windows 7, I cannot disconnect my touchpad and just use my mouse. I can't even find "touchpad."

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

Previously, I used IE and disconnected my touchpad and began using a mouse. Since installing Mozilla Firefox, my touchpad is working again; BUT I DON'T WANT IT TO WORK. I ONLY WANT TO USE A MOUSE, BUT I CAN'T FIND THE TOUCHPAD CONTROL in my Control Panel anymore. What the heck happened? I have searched and searched, and I cannot find any way to turn the touchpad off because I can't even find the touchpad control anymore. With the touchpad on, my cursor jumps all over the place. When I was using just the mouse and the touchpad was turned off, this did not happen. It is happening again. Well, thanks to anyone who can solve this.

Previously, I used IE and disconnected my touchpad and began using a mouse. Since installing Mozilla Firefox, my touchpad is working again; BUT I DON'T WANT IT TO WORK. I ONLY WANT TO USE A MOUSE, BUT I CAN'T FIND THE TOUCHPAD CONTROL in my Control Panel anymore. What the heck happened? I have searched and searched, and I cannot find any way to turn the touchpad off because I can't even find the touchpad control anymore. With the touchpad on, my cursor jumps all over the place. When I was using just the mouse and the touchpad was turned off, this did not happen. It is happening again. Well, thanks to anyone who can solve this.

All Replies (3)

more options

Windows > Control Panel. There is a setting that; if there is a mouse, the touch pad is disabled. Use this.

more options

There is no touchpad there. That's the point. Where did it go? It was there when I used Internet Explorer; but, since I have installed Mozilla Firefox, touchpad has disappeared. I was able to turn off the touchpad when I had IE. Then when I installed Firefox it started working again w/o my doing anything, and there is no setting there anymore to turn it off. What the heck happened, I wonder. I sure wish I could turn touchpad off again. I wish I could find it now.

more options

The touchpad could be listed with the mouse, or something like that.