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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

tried to donate to mozilla and was sent to a checkout stripe page and lost after that

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I'm not computer savvy and when I tried to donate ten to Mozilla via credit card it sent me to another site called Checkout Stripe.com and that was all she wrote. For after that it did a power point show of other sites and nothing to do with donating to Mozilla. This was quite bewildering and confusing to me and mind you discouraging too. If individuals want to contribute this is a deterrent to the process.

I'm not computer savvy and when I tried to donate ten to Mozilla via credit card it sent me to another site called Checkout Stripe.com and that was all she wrote. For after that it did a power point show of other sites and nothing to do with donating to Mozilla. This was quite bewildering and confusing to me and mind you discouraging too. If individuals want to contribute this is a deterrent to the process.

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Could you provide a link to where this occurred? Did you continue with the payment as well - if so, have you checked to see if a charge was made?

Thanks!