This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Youtube crashes endlessly and resets firefox sometimes.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

Antonio Found
Antonio Found
more options

Submitted Crash Reports:

bp-ff5b162f-02bd-423a-ac2d-f56372160104 1/3/2016 11:54 PM bp-36a528bc-c3bf-4ab2-9448-211552151210 12/10/2015 4:02 AM bp-aa627d35-82a6-4fd6-b2e4-d6e082160104 1/4/2016 12:24 AM c4284929-8ffe-4af2-a953-8ead635e15b7 12/8/2015 2:38 PM bp-4296c9e9-8203-4dd5-bac8-83f1f2151207 12/7/2015 1:22 AM bp-3e89bb21-9f9b-4e18-9d04-a90212151026 10/26/2015 1:04 AM bp-ada12e60-f1b6-4640-9dd3-349ac2151022 10/22/2015 12:26 AM bp-fdd0083f-d8ca-42c5-bfd7-764d92151019 10/19/2015 6:01 PM bp-3566c7ae-52a3-42ff-a3c5-0a2c72151018 10/18/2015 1:52 AM bp-f3785425-e50d-48fb-9a64-7312b2151018 10/17/2015 11:01 PM

Submitted Crash Reports: bp-ff5b162f-02bd-423a-ac2d-f56372160104 1/3/2016 11:54 PM bp-36a528bc-c3bf-4ab2-9448-211552151210 12/10/2015 4:02 AM bp-aa627d35-82a6-4fd6-b2e4-d6e082160104 1/4/2016 12:24 AM c4284929-8ffe-4af2-a953-8ead635e15b7 12/8/2015 2:38 PM bp-4296c9e9-8203-4dd5-bac8-83f1f2151207 12/7/2015 1:22 AM bp-3e89bb21-9f9b-4e18-9d04-a90212151026 10/26/2015 1:04 AM bp-ada12e60-f1b6-4640-9dd3-349ac2151022 10/22/2015 12:26 AM bp-fdd0083f-d8ca-42c5-bfd7-764d92151019 10/19/2015 6:01 PM bp-3566c7ae-52a3-42ff-a3c5-0a2c72151018 10/18/2015 1:52 AM bp-f3785425-e50d-48fb-9a64-7312b2151018 10/17/2015 11:01 PM

Gewysig op deur cor-el

All Replies (2)

FredMcD
FredMcD
more options

bp-ff5b162f-02bd-423a-ac2d-f56372160104

Signature StatsCompartmentCallback

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder ++++++++++++++++++++++++++++++++++++++ bp-36a528bc-c3bf-4ab2-9448-211552151210

Signature shutdownhang

user32.dll = Windows User API

This is for Sumo's Related Bugs 1204809 NEW --- shutdownhang in nsThread::Shutdown() | Firefox crashes, sometimes the restart fails

1136891 NEW --- shutdownhang in nsThread::Shutdown() coming from ScopedXPCOMStartup::~ScopedXPCOMStartup()

1134620 NEW --- shutdownhang in nsThread::Shutdown() on restart for applying update +++++++++++++++++++++++++++++++++++++++++++ bp-aa627d35-82a6-4fd6-b2e4-d6e082160104

Signature WaitForSingleObjectEx

mbae.dll = Malwarebytes Anti-Exploit

This is for Sumo's Related Bugs 1233345 RESOLVED WORKSFORME e10s crash in WaitForSingleObjectEx | WaitForSingleObject | PR_WaitCondVar | mozilla::CondVar::Wait

1219672 NEW --- [meta] e10s ShutDownKill aborts on Windows

1116884 NEW --- [meta] e10s KillHard aborts on Windows ++++++++++++++++++++++++++++++++++++++++++++++++ bp-4296c9e9-8203-4dd5-bac8-83f1f2151207

Signature OOM | small

Attention Sumo's there are 30 related bug reports most on memory

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder ++++++++++++++++++++++++++++++++++++++++++++++++++ bp-3e89bb21-9f9b-4e18-9d04-a90212151026

Signature OOM | unknown

AshShell.dll = Windows

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

FredMcD
FredMcD
more options

Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Disable / update Malwarebytes