This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Start page reads undefined.com instead of normal start page

  • 1 antwoord
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

sjthomas38
sjthomas38
more options

When opening Firefox the address shown is http://www.undefined.com/?uid=undefined&uc=undefined&ap=undefined&source=undefined&page=homepage&implementation_id=directions_0.0.2 and, instead of the Firefox home page there is a box that offers Indefinite Articles, Bellygraph, Stone Magic, Windward Road Runners, Picobusiness, Android Development or Laboratory. How do I get the Firefox home page to show and rid of these options?

When opening Firefox the address shown is http://www.undefined.com/?uid=undefined&uc=undefined&ap=undefined&source=undefined&page=homepage&implementation_id=directions_0.0.2 and, instead of the Firefox home page there is a box that offers Indefinite Articles, Bellygraph, Stone Magic, Windward Road Runners, Picobusiness, Android Development or Laboratory. How do I get the Firefox home page to show and rid of these options?

Gekose oplossing

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.

You can check the home page setting

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can use one of these to start Firefox in Safe Mode:

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled
Lees dié antwoord in konteks 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.

You can check the home page setting

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can use one of these to start Firefox in Safe Mode:

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled