Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I sent an email from a subfolder: why doesn't it show up in my "sent" folder? Did it get sent or not?

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur MJGlaspey

MJGlaspey
MJGlaspey
more options

I was reading emails in a particular sub-folder. I don't normally reply to emails from their sub-folders but this time, by mistake, I did. I cannot find confirmation that the email was sent. It does not appear in my "Sent" folder. I did not receive a message that it was sent. Was it sent or not? Is there a way to have it show in the "Sent" folder next time I reply to an email from my sent folder?

There was a send button. I would expect that if it wasn't possible to compose emails from ones sub-folders the option would not exist.

Thank you.

I was reading emails in a particular sub-folder. I don't normally reply to emails from their sub-folders but this time, by mistake, I did. I cannot find confirmation that the email was sent. It does not appear in my "Sent" folder. I did not receive a message that it was sent. Was it sent or not? Is there a way to have it show in the "Sent" folder next time I reply to an email from my sent folder? There was a send button. I would expect that if it wasn't possible to compose emails from ones sub-folders the option would not exist. Thank you.

All Replies (3)

Zenos
Zenos
more options

Have you checked all of your Sent folders? There is a possibility it wasn't sent "from" the account you expected it to use.

christ1
christ1
  • Top 25 Contributor
more options
I would expect that if it wasn't possible to compose emails from ones sub-folders the option would not exist.

You can reply and start composing a new message from any folder you have currently selected.

I did not receive a message that it was sent.

You do only get a notification when an email has been rejected by your email providers server or if the recipients server was unable to deliver it to the recipient.

It does not appear in my "Sent" folder.

Does this happen with every message you send from that account? What is your account type - POP or IMAP?

MJGlaspey
MJGlaspey Vraag-eienaar
more options

All other emails that have been sent can be seen in my "sent" folder for all my email address. I checked all other email boxes, I have 3, and I cannot find the email that was composed and sent from a sub-folder.

I now know that the email in question was sent, even though it is not in my "sent" folder, as the recipient responded to it today.