This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Google mobile version problem

  • 3 antwoorde
  • 3 hierdie probleem
  • 6 views
  • Laaste antwoord deur user1298613

eugenis7
eugenis7
more options

I have galaxy note 4 last version Android and last version forefox browser for today. Problem is on site google.com mobile version, text writing with some frozen. Internet speed is good and i check stock browser and there is no problems. Only in firefox browser. In mormal version of google text writing without problems. This problem only in mobile version. Help please because i like firefox, but this problem annoying. Thank you.

I have galaxy note 4 last version Android and last version forefox browser for today. Problem is on site google.com mobile version, text writing with some frozen. Internet speed is good and i check stock browser and there is no problems. Only in firefox browser. In mormal version of google text writing without problems. This problem only in mobile version. Help please because i like firefox, but this problem annoying. Thank you.

All Replies (3)

user1298613
user1298613
more options

Hi, I just used my GS4 and went to google.com and googles a few tings and no problems. Can you give us some more details, of exactly what you are doing and what happens?

Try clearing your cache and cookies

Forum Response - Clear cache and cookies

also try taking the battery out when the phone is still on.

Let me know if you still have any problems.

eugenis7
eugenis7 Vraag-eienaar
more options

Thanks but it does not help. I try everyting. To better understand what a problem i make video from screen. There is compearing mozilla and stock browser. https://youtu.be/v96pDNGvWII

user1298613
user1298613
more options

That could be a Hardware problem, you might want to take it back to the company you got it from and show them, you could as a last resort, Factory Reset, and see what that does, bit drastic, but it might be necessary.