This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I mistyped my e-mail by sign-ing up in Firefox Sync

  • 3 antwoorde
  • 1 het hierdie probleem
  • 9 views
  • Laaste antwoord deur philipp

pablodgomezm
pablodgomezm
more options

Hi everybody, I wanted to try the Sync Feature today after downloading Firefox for developers, but I actually choose the wrong e-mail address. Let's my account is me@you.com, I wrote mee@you.com without noticing.

The thing is, I was panicking since I had all kind of private info in that browser, even corporative info, but know someone else in the world has full access to that info!

I tried from 2 different computers to sync and sign up with another account that I have, and once that you sync there is no way to delete your info from the browser of the person that got the confirmation e-mail!!

I tried already: - unsyncing the e-mail from my browser - I tried to delete the account but it didn't let me in (it was waiting for the e-mail confirmation to be received), and when I tried it back, it would tell me that the password was wrong (i.e. The guy even changed his PW!!!) - deleted some profile folders that someone recommended in an old post.

If anyone has an idea please let me know. If not, if at least can someone tell me how to report this to the Sync Team, also let me know please.

Hi everybody, I wanted to try the Sync Feature today after downloading Firefox for developers, but I actually choose the wrong e-mail address. Let's my account is me@you.com, I wrote mee@you.com without noticing. The thing is, I was panicking since I had all kind of private info in that browser, even corporative info, but know someone else in the world has full access to that info! I tried from 2 different computers to sync and sign up with another account that I have, and once that you sync there is no way to delete your info from the browser of the person that got the confirmation e-mail!! I tried already: - unsyncing the e-mail from my browser - I tried to delete the account but it didn't let me in (it was waiting for the e-mail confirmation to be received), and when I tried it back, it would tell me that the password was wrong (i.e. The guy even changed his PW!!!) - deleted some profile folders that someone recommended in an old post. If anyone has an idea please let me know. If not, if at least can someone tell me how to report this to the Sync Team, also let me know please.

All Replies (3)

FredMcD
FredMcD
more options

Any username/password issues should be posted here with password in the heading, <strike>https://support.mozilla.org/en-US/forums/contributors</strike>

wrong place, continue in this thread.

Gewysig op deur James

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you can't remove the account because it hasn't been confirmed then you can create a new account with the correct email address.

philipp
philipp
  • Moderator
more options

@FredMcD: this is a question about firefox sync that doesn't belong into the contributor forum

@pablodgomezm: no need to worry here - until the account isn't confirmed no data is uploaded and once the other party changes the password all uploaded data i useless anyway be cause it can no longer be decrypted.