This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Autofill downloads but doesn't install

  • 9 antwoorde
  • 7 hierdie probleem
  • 1 view
  • Laaste antwoord deur pEnTiCtOn

more options

I have a Kobo ARC version 4.1.1 I try to add Autofill as an add-on. SELECTING THE DOWNLOAD NOW button seems to download something but my tablet doesn't show anything actually downloaded. The autofill does not show up in the add-on list in firefox. There was no install option appeared. My version is Firefox for Android 44.0.2

I have a Kobo ARC version 4.1.1 I try to add Autofill as an add-on. SELECTING THE DOWNLOAD NOW button seems to download something but my tablet doesn't show anything actually downloaded. The autofill does not show up in the add-on list in firefox. There was no install option appeared. My version is Firefox for Android 44.0.2

Gekose oplossing

Hi

Yes, this is not an add-on developed by Mozilla.

If you have a look at the right hand side of the add-on page you will see a link to the Add-on home page which should have details of how to contact the developers for support.

Lees dié antwoord in konteks 👍 1

All Replies (9)

more options

Hi

I recommend you speak to the developer of that add-on who should be able to provide guidance and support for the software that they have produced.

more options

Everything I see makes it appear to be Mozilla is the author

more options

Hi

Please can you post a link to the add-on page?

more options
more options

Gekose oplossing

Hi

Yes, this is not an add-on developed by Mozilla.

If you have a look at the right hand side of the add-on page you will see a link to the Add-on home page which should have details of how to contact the developers for support.

more options

jimtv2003 said

Everything I see makes it appear to be Mozilla is the author

The vast majority of Extensions being hosted at addons.mozilla.org are made by a third-party author(s). If it was made by Mozilla it would likely have say Mozilla or Mozilla Labs as the By under extension name.

more options

All I know is it's from Mozilla... anything else must be a secret. They seem to want the Forum to answer when they should direct it to the person(s) they know own it.

more options

Thank you. I didn't see that. (call me Captain obvious). I hope they'll get back with a solution.

I appreciate your input.

more options

I also want a working auto fill forms addon for Android FF.