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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why does firefox refuse to recognize saved profile?

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  • 1 het hierdie probleem
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  • Laaste antwoord deur cor-el

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I selected my profile from Old Firefox Data folder, copied it into the currently active profile folder being used by Firefox. When I tried to launch another profile, the addon refused to show that profile.

I selected my profile from Old Firefox Data folder, copied it into the currently active profile folder being used by Firefox. When I tried to launch another profile, the addon refused to show that profile.

Gekose oplossing

Was Firefox closed when you copied those files into that "active" Profile folder?

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Gekose oplossing

Was Firefox closed when you copied those files into that "active" Profile folder?

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Make sure to copy the profiles.ini file as well because that is the file that sets what profile folder is used.

If you do not have a copy of profiles.ini then you need to edit the current profiles.ini file or use the "Choose Folder" button in the Profile Manager to register this profile.