This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot access My Yahoo in Firefox

  • 2 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur Michelle

more options

All of a sudden I cannot access the www.my.yahoo.com page in Firefox. I can only access it if I go through Internet Explorer. I get an error message that says: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. However, my cookie settings have not changed. I cleared the cache and even refreshed Firefox but nothing worked.

Any suggestions?? Thanks!

All of a sudden I cannot access the www.my.yahoo.com page in Firefox. I can only access it if I go through Internet Explorer. I get an error message that says: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. However, my cookie settings have not changed. I cleared the cache and even refreshed Firefox but nothing worked. Any suggestions?? Thanks!

Gekose oplossing

Hello Michelle, any luck if you clear the cookies also,in case cookies are corrupted ?

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Thank you.

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

Hello Michelle, any luck if you clear the cookies also,in case cookies are corrupted ?

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Thank you.

more options

Hello ideato,

Thank you so much for solving my problem! Followed your directions and it worked instantly. Many thanks to you!

Cheers, Michelle