This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Refusal to connect to my homepage

  • 3 antwoorde
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur Delenn

more options

Firefox is refusing to connect to my homepage. It keeps saying: The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

It has been doing this for two days now, and there is nothing wrong with the address. I can EASILY connect to the homepage through IE11, so that tells me this is a FIREFOX issue, not a user issue. I have NOT changed ANY settings in the browser, so there is NO REASON for this to be happening. Firefox NEEDS TO FIX THIS ISSUE!!!

Firefox is refusing to connect to my homepage. It keeps saying: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. It has been doing this for two days now, and there is nothing wrong with the address. I can EASILY connect to the homepage through IE11, so that tells me this is a FIREFOX issue, not a user issue. I have NOT changed ANY settings in the browser, so there is NO REASON for this to be happening. Firefox NEEDS TO FIX THIS ISSUE!!!

Gekose oplossing

Thank you Cor-el, but I did all that before posting. No go. However, it did turn out to be a broken link and Firefox had a help link which solved the issue. Something about right-clicking on a link under "History" and then clicking, "Forget about this link." That seemed to do the trick as I can now access my homepage.

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

Based on the error message I take it your unmentioned homepage is https://my.yahoo.com/ ?

more options

Gekose oplossing

Thank you Cor-el, but I did all that before posting. No go. However, it did turn out to be a broken link and Firefox had a help link which solved the issue. Something about right-clicking on a link under "History" and then clicking, "Forget about this link." That seemed to do the trick as I can now access my homepage.