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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can only access FF when my "always use private browsing mode" is checked.

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When i check Remember history or use custom setting for history, i restart FF and an "unable to load page" screen comes up. only when i switch back to private browsing can i open the broswer, help please

When i check Remember history or use custom setting for history, i restart FF and an "unable to load page" screen comes up. only when i switch back to private browsing can i open the broswer, help please

Gekose oplossing

What page is unable to load? Is it My Yahoo and is the explanation:

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

That has been going around the past few days and since it works for you in private mode -- where you have completely fresh cookies -- this should help once you are back in "regular" mode (no point doing this in private mode):

(1) Remove your Yahoo cookies (save any pending work first). While viewing a page on the site (can be www.yahoo.com), try either:

  • right-click (or on Mac: Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar, click the ">" button, then More Information > "View Cookies"

In the dialog that opens, yahoo.com should be prefilled at the top so you can remove the site's cookies individually.

(2) Then try reloading My Yahoo using Ctrl+Shift+r to bypass previously cached copies of the page.

Success?

It didn't work for me the first time, so I logged in using the main page, then cleared cookies again, and it worked the second time.

Lees dié antwoord in konteks 👍 1

All Replies (2)

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Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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Gekose oplossing

What page is unable to load? Is it My Yahoo and is the explanation:

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

That has been going around the past few days and since it works for you in private mode -- where you have completely fresh cookies -- this should help once you are back in "regular" mode (no point doing this in private mode):

(1) Remove your Yahoo cookies (save any pending work first). While viewing a page on the site (can be www.yahoo.com), try either:

  • right-click (or on Mac: Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar, click the ">" button, then More Information > "View Cookies"

In the dialog that opens, yahoo.com should be prefilled at the top so you can remove the site's cookies individually.

(2) Then try reloading My Yahoo using Ctrl+Shift+r to bypass previously cached copies of the page.

Success?

It didn't work for me the first time, so I logged in using the main page, then cleared cookies again, and it worked the second time.