This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox has stopped storing my login details and I can't get them back

more options

After having reformatted and restored my Sony Vaio laptop, I reinstalled Firefox and copied my profile to the appropriate place. All good. After about 3 weeks Firefox suddenly stopped storing my login pairs; worse, it has deleted all the ones that were in there. I had installed a privacy app called abine blur but have disabled it in Firefox so that it is no longer operating, but Firefox is still not storing any login data.

Is there anything I can do short of uninstalling Firefox and switching to Chrome as my main browser?

After having reformatted and restored my Sony Vaio laptop, I reinstalled Firefox and copied my profile to the appropriate place. All good. After about 3 weeks Firefox suddenly stopped storing my login pairs; worse, it has deleted all the ones that were in there. I had installed a privacy app called abine blur but have disabled it in Firefox so that it is no longer operating, but Firefox is still not storing any login data. Is there anything I can do short of uninstalling Firefox and switching to Chrome as my main browser?

All Replies (1)

more options

Did you encountered these errors in Latest Version of Mozilla Firefox