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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Tabs loading super slow if at all; clicking on page hanging/nonresponsive; Facebook only shows HTML. Refreshed-didn't help.

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  • Laaste antwoord deur cor-el

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I'm having to submit this using Chrome because FF is literally unusable ATM. I've preferred FF for years, but suddenly today performance tanked. Pinned tabs had spin symbol for 30+ mins; Facebook wouldn't load, just showed HTML; took minutes to respond to each click on various parts of a page. Finally refreshed/reset but hasn't changed the slow/spinning pinwheel/forever to load pinned and new tabs/hanging or nonresponsive to clicks on page. FF 45.0.1 on Mac OSX 10.11.3

I'm having to submit this using Chrome because FF is literally unusable ATM. I've preferred FF for years, but suddenly today performance tanked. Pinned tabs had spin symbol for 30+ mins; Facebook wouldn't load, just showed HTML; took minutes to respond to each click on various parts of a page. Finally refreshed/reset but hasn't changed the slow/spinning pinwheel/forever to load pinned and new tabs/hanging or nonresponsive to clicks on page. FF 45.0.1 on Mac OSX 10.11.3

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If you have the Ghostery extension then try to update.

  • 3-bar menu button/Tools > Add-ons > Extensions"
  • click the cogwheel button (left of Search bar) to check if there is a (compatibility) update available.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window