Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When starting Firefox a box comes up checking compatability of add ons

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur Scribe

AlanR
AlanR
more options

When starting Firefox a box comes up checking compatability of add ons then opens all the add ons as though there has been an update to firefox.

When starting Firefox a box comes up checking compatability of add ons then opens all the add ons as though there has been an update to firefox.

All Replies (1)

Scribe
Scribe
more options

Hi, try updating to v46: Open the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

If that doesn't fix it, temporarily disable your add-ons/any theme, and try again - Add-ons Manager (Ctrl+Shift+A) > Extensions/Appearance.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.