This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox has lost my settings such as a search tool; how do I restore the settings which have been lost?

cllrparker
cllrparker
more options

I used to have Firefox exactly as I wanted it; homepage, a Yahoo search bar and drop down menus. A few days ago it managed to lose it all. I have found the drop-down menus and the bookmarks, but where had the rest gone, and how do I restore it?

I used to have Firefox exactly as I wanted it; homepage, a Yahoo search bar and drop down menus. A few days ago it managed to lose it all. I have found the drop-down menus and the bookmarks, but where had the rest gone, and how do I restore it?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

My guess is that the Refresh feature ran. This can occur when a button appears saying you can speed up Firefox by restoring some default settings. Firefox moves your old settings folder (profile folder) to your desktop inside a folder named Old Firefox Data. Can you find that?

Meanwhile, you reinstall the Yahoo toolbar from the Add-ons site here: https://addons.mozilla.org/firefox/addon/yahoo-toolbar/