This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Print page only in half width with dot matrix (ex: EPSON LX-310 or EPSON LX-300+ II)

  • 6 antwoorde
  • 2 hierdie probleem
  • 15 views
  • Laaste antwoord deur the-edmeister

more options

I have this problem since update to 46.0.1 When I print to dot matrix printer (EPSON LX310 or EPSON LX300+ II), web page only print in half width but when I print using inkjet or laser printer, there is no problem Same problem happen when I change the computer but also using Firefox 46.0.1 Never happen in previous version

Print Preview show full page like usual but when I print, it only print in half any idea?

I have this problem since update to 46.0.1 When I print to dot matrix printer (EPSON LX310 or EPSON LX300+ II), web page only print in half width but when I print using inkjet or laser printer, there is no problem Same problem happen when I change the computer but also using Firefox 46.0.1 Never happen in previous version Print Preview show full page like usual but when I print, it only print in half any idea?

All Replies (6)

more options
more options

Tried before Not working It happens only on dot matrix printer inkjet or laser no problem

more options

So, deleting all the preference settings for those specific printers in the the Firefox prefs.js file didn't work?

Was Firefox closed when you deleted those preferences?

more options

Closed Tried to delete and prefs.js and application data / mozilla Reinstall Firefox still same

more options

Reinstall with 45.0 worked Are there any changes with print section? Never happen with previous version until 46.0.1

more options

No changes to 'printing' specifically that I am aware of. Sorry, that's all I have towards trying to fix that issue.