This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Quick filter is only showing one email but says there are 9.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Toad-Hall

more options

I received an email last Thursday and by Sunday I wasn't able to see it my Thunderbird, I have it on other devices and tried forwarding it to myself and thunderbird acts like it downloaded a new messge but doesn't show up in my inbox. When I do a quick filter of the subject, it shows one of the emails that someone else was able to forwarded back to me and that there are 9 messages that should be showing but are not.

I received an email last Thursday and by Sunday I wasn't able to see it my Thunderbird, I have it on other devices and tried forwarding it to myself and thunderbird acts like it downloaded a new messge but doesn't show up in my inbox. When I do a quick filter of the subject, it shows one of the emails that someone else was able to forwarded back to me and that there are 9 messages that should be showing but are not.

All Replies (1)

more options

If the email was one in a thread, then it will show one email until the threads are expanded. But the count will show the number including all the threads.

So check to see if you have threads enabled.