This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Email file does not contain all emails

  • 1 antwoord
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur Gnospen

sbfitzgerald
sbfitzgerald
more options

I have a client that drags emails from the inbox into a local folder. Recently, all of a sudden all but 7 emails disappeared from the local folder. The local folder has a filesize of 1.4GB, but only displays 7 emails.

I have tried the following: 1) Restart computer 2) Repair the msf file (could not do because file was in use?) 3) Copy the original folder/file to another location to have as a backup Renamed the file/folder as well as the .msf to an OLD file When I reopened the thunderbird, the file was recreated, but with only the 7 emails, and the new filesize is >1MB. 4) Import the original file/folder using the import/export add=in.

Is there any way for me to actually browse all 1.4GB that is stored in the original file/folder? Thank you,

I have a client that drags emails from the inbox into a local folder. Recently, all of a sudden all but 7 emails disappeared from the local folder. The local folder has a filesize of 1.4GB, but only displays 7 emails. I have tried the following: 1) Restart computer 2) Repair the msf file (could not do because file was in use?) 3) Copy the original folder/file to another location to have as a backup Renamed the file/folder as well as the .msf to an OLD file When I reopened the thunderbird, the file was recreated, but with only the 7 emails, and the new filesize is >1MB. 4) Import the original file/folder using the import/export add=in. Is there any way for me to actually browse all 1.4GB that is stored in the original file/folder? Thank you,

All Replies (1)

Gnospen
Gnospen
more options

I suspect somehow they were deleted There are an add-on Recover Deleted Messages

You have to run it on the 1.4GB folder, it will create a new folder.