This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

2x daily i get redirected to site stating i need to download an important update. https://sohxiugto.org/6731283250121/8669b88c0dd75e983409d5ff9a98edb9.html vali

  • 1 antwoord
  • 2 hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

more options

twice daily i get my browser page that i am on redirected and a new page pops up. it states that i need to download an important update for firefox and has the "world" symbol on it. every day the link is different. today that is what popped up "https://sohxiugto.org/6731283250121/8669b88c0dd75e983409d5ff9a98edb9.html"

is this valid? i am afraid to click on it as nowhere in the link do i see the word "firefox" or "mozilla".

thanks!

twice daily i get my browser page that i am on redirected and a new page pops up. it states that i need to download an important update for firefox and has the "world" symbol on it. every day the link is different. today that is what popped up "https://sohxiugto.org/6731283250121/8669b88c0dd75e983409d5ff9a98edb9.html" is this valid? i am afraid to click on it as nowhere in the link do i see the word "firefox" or "mozilla". thanks!

All Replies (1)

more options

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

You can find the full version of the current Firefox release (47.0) in all languages and all operating systems here:


Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: