This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can no longer print within Firefox to either of my printers; I print a blank page (other progs print fine.) "Page setup" isn't displaying properly.

  • 2 antwoorde
  • 3 hierdie probleem
  • 15 views
  • Laaste antwoord deur Bill Peters

Bill Peters
Bill Peters
more options

I can no longer print within Firefox to either of my printers; I print a blank page when I try (other programs print fine.) "Page setup" isn't displaying properly (it's the entire height of the page and blank.) Print preview is blank. Using Firefox 47.0, but this problem also recently started in previous version. Up until about a week ago, I didn't have these problems. Thanks.

I can no longer print within Firefox to either of my printers; I print a blank page when I try (other programs print fine.) "Page setup" isn't displaying properly (it's the entire height of the page and blank.) Print preview is blank. Using Firefox 47.0, but this problem also recently started in previous version. Up until about a week ago, I didn't have these problems. Thanks.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try resetting all your printer settings as outlined here: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

Bill Peters
Bill Peters Vraag-eienaar
more options

Thank you for your reply. No, this didn't change anything. It's still not printing anything. Should I put the original prefs.js back? Any other ideas? Your help is much appreciated.