Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Message filters not working

  • 1 antwoord
  • 13 hierdie probleem
  • 15 views
  • Laaste antwoord deur ms_karafrench

more options

Hello,

Today I downloaded Thunderbird 45.1.1. I wanted to create a simple filter so that all my messages from family and friends would go to a certain folder.

I created a filter and told it to match "from...is...(email address)" I added all the pertinent emails that I want to filter. I told it to "move message to...(specific folder)".

I click "run now" and no messages in my inbox filter. I select the messages that should be filtered, and click "run filters on selected messages" and nothing happens. There are no errors, popups, messages, anything...

How do I fix this?

Thanks, Kara

Hello, Today I downloaded Thunderbird 45.1.1. I wanted to create a simple filter so that all my messages from family and friends would go to a certain folder. I created a filter and told it to match "from...is...(email address)" I added all the pertinent emails that I want to filter. I told it to "move message to...(specific folder)". I click "run now" and no messages in my inbox filter. I select the messages that should be filtered, and click "run filters on selected messages" and nothing happens. There are no errors, popups, messages, anything... How do I fix this? Thanks, Kara

Gekose oplossing

I solved this problem by clicking "match any of the following" and changing each rule to "from, to, cc or bcc" instead of just "from".

Lees dié antwoord in konteks 👍 3

All Replies (1)

more options

Gekose oplossing

I solved this problem by clicking "match any of the following" and changing each rule to "from, to, cc or bcc" instead of just "from".

Gewysig op deur ms_karafrench