This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I back up all my old emails so that I can recover them all later after a HDD disc replacement please?

alistairmacfarlane
alistairmacfarlane
more options

I have a hard disc which is failing and need to be absolutely certain I have my emails securely backed up somewhere as they contain legal information which will be required in the near future. I have a SSD for C drive which is OK and has space and Thunderbird is on that drive but I do not know where the old emails are stored. Can I backup this data somehow just in case? There are two other SSD's in the computer which are OK and have space. The drive which is failing is a HDD. All are fairly recent; I plan on replacing this with a smaller SSD

I have a hard disc which is failing and need to be absolutely certain I have my emails securely backed up somewhere as they contain legal information which will be required in the near future. I have a SSD for C drive which is OK and has space and Thunderbird is on that drive but I do not know where the old emails are stored. Can I backup this data somehow just in case? There are two other SSD's in the computer which are OK and have space. The drive which is failing is a HDD. All are fairly recent; I plan on replacing this with a smaller SSD

Gekose oplossing

Backup the entire Thunderbird profile. https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile https://support.mozilla.org/en-US/kb/profiles-tb#w_backing-up-a-profile

To restore: https://support.mozilla.org/en-US/kb/profiles-tb#w_restoring-a-profile-backup

Lees dié antwoord in konteks 👍 3

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Gekose oplossing

Backup the entire Thunderbird profile. https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile https://support.mozilla.org/en-US/kb/profiles-tb#w_backing-up-a-profile

To restore: https://support.mozilla.org/en-US/kb/profiles-tb#w_restoring-a-profile-backup

alistairmacfarlane
alistairmacfarlane Vraag-eienaar
more options

Thank you very much; I now know that the profile is stored on C drive so I am OK!