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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't delete emails; suggested fix doesn't work

  • 4 antwoorde
  • 5 hierdie probleem
  • 15 views
  • Laaste antwoord deur Dumpy

Dumpy
Dumpy
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Error message: The current operation on 'Inbox' did not succeed. The mail server for account [email address] responded: unable to read version line from folder 'Trash' in namespace 'nfs32/mailgb/mail_21/2a...

Not fixed by closing Tbird, deleting Trash and Trash.msf, then re-starting Tbird.

Error message: The current operation on 'Inbox' did not succeed. The mail server for account [email address] responded: unable to read version line from folder 'Trash' in namespace 'nfs32/mailgb/mail_21/2a... Not fixed by closing Tbird, deleting Trash and Trash.msf, then re-starting Tbird.

Gewysig op deur Andrew

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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your problem is on the server. Did you log in using wen mail and empty the trash there?

Dumpy
Dumpy Vraag-eienaar
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Hi Matt - thanks for coming back to me. I logged into my email account on talktalk using Explorer and deleted some emails; just attempted to do that and it ignores my delete request. Do you think I should be in touch with talktalk support?

D

Matt
Matt
  • Moderator
  • Top 10 Contributor
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do you do it with Thunderbird closed? otherwise you might be trying to do it two ways at once. But if you can't delete in talktalk and Thunderbird is closed then the problem is their end so you will have to contact them

Dumpy
Dumpy Vraag-eienaar
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was on to talktalk support as your reply came through. Tried as per your recommendation - same as before. Talktalk are now on the case, and say they hope to fix it within 72 hours! Pleased they're not ambulance drivers :).

Thanks for your help, Matt.