This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have forgotten my password. I've requested to have it reset, but no link has been sent to my email.

  • 2 antwoorde
  • 10 hierdie probleem
  • 1 view
  • Laaste antwoord deur Vassos

more options

I have forgotten my password. I've requested to have it reset, but no link has been sent to my email.

I have forgotten my password. I've requested to have it reset, but no link has been sent to my email.

All Replies (2)

more options

If you are talking about the password for your email account, Thunderbirdhas nothing to do with that and is not going to send you anything. I am not sure where you even found a link that you thought would work for that. Your email password is administered with your provider. Go to their email help page and look for a link to reset your password.

more options

T have forgotten a password of an existing for years now account and I want to reset it. Not the master password. Thanks