This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why won't Thunderbird sign me into Gmail when I've created an app password?

  • 4 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur Matt

greggreggreg
greggreggreg
more options

Hello,

I'm trying to add a gmail account to Thunderbird which has two step authentication enabled.

I have generated an application specific password[1], then copied and pasted it into the password field.

When I do this, a Thunderbird window opens with the Google sign in screen, asking for my gmail password.

I tried entering both the account password and app password when this happens, both bring me to a page telling me to enable cookies.

I am at a loss as to what I'm doing wrong. How can I add my Gmail with two step enabled to Thunderbird?

(I'm running OSX 10.10.5 and Thunderbird 45.2.0)

[1] As per instructions here: https://support.google.com/accounts/answer/185833?hl=en

Hello, I'm trying to add a gmail account to Thunderbird which has two step authentication enabled. I have generated an application specific password[1], then copied and pasted it into the password field. When I do this, a Thunderbird window opens with the Google sign in screen, asking for my gmail password. I tried entering both the account password and app password when this happens, both bring me to a page telling me to enable cookies. I am at a loss as to what I'm doing wrong. How can I add my Gmail with two step enabled to Thunderbird? (I'm running OSX 10.10.5 and Thunderbird 45.2.0) [1] As per instructions here: https://support.google.com/accounts/answer/185833?hl=en

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

is the authentication method oauth2.0?

greggreggreg
greggreggreg Vraag-eienaar
more options

Yes, when I go into advanced it's set to that - is that the correct setting?

greggreggreg
greggreggreg Vraag-eienaar
more options

Hi, so I tried switching it "Normal password" and this fixed it!

Thanks for the nudge!

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That is because oAuth2.0 should not require an app password, even with two factor authentication.