This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Have a problem with the Red X doing nothing

ABHarris
ABHarris
more options

Every time I log into Thunderbird I get: "Error with account bordaab@sbcglobal.net " ......then followed by: "The account bordaab@sbcglobal.net is being processed. Please wait until processing is complete to get messages." I click O.K. and all goes well until I try to Exit Thunderbird using the Red X. I have to go to Task Manager to Exit.

This process looks different from what I did in the past to ask a question. How do I look for an answer to this problem? 

                                                                                         Thanks, A.B. Harris
Every time I log into Thunderbird I get: "Error with account bordaab@sbcglobal.net " ......then followed by: "The account bordaab@sbcglobal.net is being processed. Please wait until processing is complete to get messages." I click O.K. and all goes well until I try to Exit Thunderbird using the Red X. I have to go to Task Manager to Exit. This process looks different from what I did in the past to ask a question. How do I look for an answer to this problem? Thanks, A.B. Harris

All Replies (1)

amanchesterman
amanchesterman
more options

Try the remedies suggested here: http://kb.mozillazine.org/Folder_being_processed