This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why, in website galleries, such as NASCAR, does Firefox stop functioning after 3 or 4 photos? Safari is fine.

more options

In galleries like (http://galleries.nascar.com/gallery/578/at-track-photos-friday-michigan-road-america#/0) the first three photos are fine but then the app simply stops functioning. Even the back button ceases to work. This has been happening for at least 6 months and possibly longer. It happens on many websites... not just NASCAR. Since other browsers (Safari, Chrome, etc.) function properly, it is obviously a Firefox issue. I have basically gone away from Firefox because of these and other issues that never seem to be resolved even though a supposed new update is out at least once a month. I'm currently on 48.0.1.

In galleries like (http://galleries.nascar.com/gallery/578/at-track-photos-friday-michigan-road-america#/0) the first three photos are fine but then the app simply stops functioning. Even the back button ceases to work. This has been happening for at least 6 months and possibly longer. It happens on many websites... not just NASCAR. Since other browsers (Safari, Chrome, etc.) function properly, it is obviously a Firefox issue. I have basically gone away from Firefox because of these and other issues that never seem to be resolved even though a supposed new update is out at least once a month. I'm currently on 48.0.1.

Gekose oplossing

Try refreshing your firefox


Click the menu button and then click help .

   From the Help menu choose Troubleshooting Information. ...
   Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
   To continue, click Reset Firefox in the confirmation window that opens.
Lees dié antwoord in konteks 👍 2

All Replies (3)

more options

Gekose oplossing

Try refreshing your firefox


Click the menu button and then click help .

   From the Help menu choose Troubleshooting Information. ...
   Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
   To continue, click Reset Firefox in the confirmation window that opens.
more options

There is no "Reset FireFox" but there is a "Refresh FireFox" button.

more options

Yes try Refresh Firefox option