This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I try to download email, I get a message that the folder inbox is full and can't hold any more messages even after I have deleted hundreds of messages

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Toad-Hall

stagn61
stagn61
more options

I can not download new email. I get message "the folder inbox is full and can't hold any more messages. To make room for more messages delete any old or unwanted mail and compact folder." I have deleted old and unwanted mail and compacted folder, but still get the same message whenever I try to download messages. Please help.

I can not download new email. I get message "the folder inbox is full and can't hold any more messages. To make room for more messages delete any old or unwanted mail and compact folder." I have deleted old and unwanted mail and compacted folder, but still get the same message whenever I try to download messages. Please help.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Try this:

Move all good emails out of Inbox into other suitable folders for organising and storage. Delete any emails you do not want.

when Inbox is empty: Right click on Inbox and select 'Compact'

Right click on 'Junk' and select 'Empty Junk' Right click on 'Junk' and select 'Compact'

Right click on 'Deleted/Trash' and select 'Empty Deleted' Right click on 'Deleted/Trash' and select 'Compact'