We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Sync option missing on Firefox Android / no bookmarks synced

  • 3 antwoorde
  • 24 hierdie probleem
  • 1 view
  • Laaste antwoord deur sra97

sra97
sra97
more options

Jumping through hoops trying to get Firefox synced on Android device. As per the instructions I went: Menu>Settings No 'sync' option. Tried the obvious of going to the Android device and settings. Can 'synchronise now' from there. But no bookmarks appear on the Firefox bookmarks menu.

Jumping through hoops trying to get Firefox synced on Android device. As per the instructions I went: Menu>Settings No 'sync' option. Tried the obvious of going to the Android device and settings. Can 'synchronise now' from there. But no bookmarks appear on the Firefox bookmarks menu.

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

If you select "Show all bookmarks" from the bookmarks drop down on the toolbar in Firefox on your desktop, a separate windows should open that will enable you to see a Mobile bookmarks folder.

Work is being done to make this folder easier to find and hopefully we should be able to roll out a change to this soon.

Gewysig op deur Paul

sra97
sra97 Vraag-eienaar
more options

Thank you for your rapid reply. However that 'mobile bookmarks' folder only contains a list of Firefox related sites; not my synced ones.

I appear to have 'fixed' the problem by uninstalling and reinstalling Firefox on the Android device and refreshing Firefox on the Windows 10 box.

I would respectfully suggest that the process of syncing one's bookmarks on various devices could be somewhat simpler.

Thanks.

sra97
sra97 Vraag-eienaar
more options

Update. Just gone to Firefox on the Android device. Still no syncing option on Firefox via Menu>Settings. I can sync via Android Device> settings>Firefox>configure sync>sync now, but not via Firefox itself.