This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Is Urgent Firefox update at https://oochaons96.org/5513090756322/8192a28dc6185d1f4c9b44b7ca9bb344.html real?

  • 1 antwoord
  • 12 hierdie probleem
  • 1 view
  • Laaste antwoord deur James

more options

I got a web page saying Urgent Firefox update with the Firefox logo from page https://oochaons96.org/5513090756322/8192a28dc6185d1f4c9b44b7ca9bb344.html. What should I do? I did not download in case it is malware or a virus. It also created a pop up window with a similar message.

I got a web page saying Urgent Firefox update with the Firefox logo from page https://oochaons96.org/5513090756322/8192a28dc6185d1f4c9b44b7ca9bb344.html. What should I do? I did not download in case it is malware or a virus. It also created a pop up window with a similar message.

Gekose oplossing

It sounds like you got a random weird name website with a orange background and Firefox icon claiming to have a urgent Firefox update and serving a fake firefox-patch.js file.

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them. Mozilla has no need to host Firefox downloads or updates elsewhere, especially not at random weird name websites.

The way Firefox updates are done has not changed over the years as updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Mozilla would love to shut this down but it has not been so simple as it is more elaborate to just creating some fake sites and serving this firefox-patch.js file.

Unfortunately this has gone on for a few months now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

Lees dié antwoord in konteks 👍 9

All Replies (1)

more options

Gekose oplossing

It sounds like you got a random weird name website with a orange background and Firefox icon claiming to have a urgent Firefox update and serving a fake firefox-patch.js file.

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them. Mozilla has no need to host Firefox downloads or updates elsewhere, especially not at random weird name websites.

The way Firefox updates are done has not changed over the years as updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Mozilla would love to shut this down but it has not been so simple as it is more elaborate to just creating some fake sites and serving this firefox-patch.js file.

Unfortunately this has gone on for a few months now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

Gewysig op deur James