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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have 2 email accounts but folders are only visible in one how do I see the others

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I have a local provider account and a hotmail account listed in Thunderbird. Both accounts are operating correctly as I can send and receive from both. However only the hotmail account shows any folders. The other account shows Inbox only and if I make a new folder it doesn't appear. How do I get folders to appear?

I have a local provider account and a hotmail account listed in Thunderbird. Both accounts are operating correctly as I can send and receive from both. However only the hotmail account shows any folders. The other account shows Inbox only and if I make a new folder it doesn't appear. How do I get folders to appear?

Gekose oplossing

re :The other account shows Inbox only and if I make a new folder it doesn't appear.

Is this an imap mail account ? If yes, have you checked you are subscribed to see those missing folders. right click on the mail account name in left Folder Pane and select 'Subscribe'.

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Gekose oplossing

re :The other account shows Inbox only and if I make a new folder it doesn't appear.

Is this an imap mail account ? If yes, have you checked you are subscribed to see those missing folders. right click on the mail account name in left Folder Pane and select 'Subscribe'.