This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

user experiences high-jacking to false updates

  • 2 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur cabdriver13

more options

you don't even have to click on anything. this thing is starting to act like a virus, i went to the weather channel.com & got sent to a bogus "urgent update" site. I suspect ads, but I'm not a programmer.

you don't even have to click on anything. this thing is starting to act like a virus, i went to the weather channel.com & got sent to a bogus "urgent update" site. I suspect ads, but I'm not a programmer.

All Replies (2)

more options

Hi, yes it's a fake update designed to infect you with malware which we have seen a lot of recently! NEVER EVER click on anything like that! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for genuine updates yourself, by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

You may be right about the ads being the source. A possible workaround which has had some success, is to install an ad-blocker, such as -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Or, but this may be less effective - https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

For reference only - please don't post here - this forum is for Mozilla Support Contributors only https://support.mozilla.org/en-US/forums/contributors/712056?last=69507

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Why aren't we doing something about this then? gee we're back to the 90s these aren't even popups...