I keep getting Secure Connection Failed, SSL_ERROR_INTERNAL_ERROR_ALERT, on a non https site
hi, since yesterday i keep getting this error when viewing my site http://dominobot.ir/.
Secure Connection Failed
An error occurred during a connection to dominobot.ir:80. Peer reports it experienced an internal error. Error code: SSL_ERROR_INTERNAL_ERROR_ALERT
1 - this is not a https site its normal http
2 - Its setup to use cloudflare.com , NO SSL there either. no support for IR domin
3 - it happens randomly not always and some times the site it self comes up but css ,js ans image file's http requests gets aborted
4 - I am not the only one having this problem, its been reported by my users many time
5 - I am using FF49.0.1 on win8.1
6 - on FF on Android(latest version for now), only the the images won't load
7 - works fine on IE11 and chrome53
8 - I tried disabling all add-ons and extensions no change
9 - asked some people to check the site and they say its ok
10 - I have disable ssl on directadmin(On the Host)
11 - According to the hosting company they have no problem loading the site
most of my customers are using firefox and having this problem and i am loosing clients.
would love any help solving this problem...
tank you.
Gewysig op deur Exlord
All Replies (6)
I access the site with no problem. The problem may be on your system.
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html
https://support.mozilla.org/en-US/kb/server-not-found-connection-problem
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
http://kb.mozillazine.org/Error_loading_websites
https://www.bing.com/search?q=web+site+access+denied
https://support.mozilla.org/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER
This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.
tanks for the fast response, but i am not the only one having this problem. as i said its been reported by the clients. And this is not a secure connections. its not HTTPS!!!
and this is not the only site that has this problem. same thing is happening for http://farhadadeli.ir/ and http://dominosystem.ir/ too. they both are hosted on the same server and using cloudflare.com free plan and they are not https as well ...
I removed my sites from cloudflare and now they work just fine. http://dominosystem.ir -> not on cloudflare and work fine http://dominosys.ir -> alias for dominosystem.ir and still on cloudflare and not working .
I've called for more help.
According to cloudflare support:
HI,
Looks like it's not Iran's fault but probably Firefox: screen shot Here is why: screenshot I would say this is a bug in FireFox as cURL has no issue with it and your server responds without issue:
$ curl -svo /dev/null -A "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:49.0) Gecko/20100101 Firefox/49.0" -H "Alt-Used: dominosys.ir:443" -H "Upgrade-Insecure-Requests:1" http://dominosys.ir
- Rebuilt URL to: http://dominosys.ir/
- Trying 104.31.91.126...
- TCP_NODELAY set
- Connected to dominosys.ir (127.0.0.1) port 80 (#0)
> GET / HTTP/1.1 > Host: dominosys.ir > User-Agent: curl/7.50.3 > Accept: */* > Alt-Used: dominosys.ir:443 > < HTTP/1.1 200 OK < Date: Mon, 03 Oct 2016 07:32:42 GMT < Content-Type: text/html; charset=UTF-8 < Transfer-Encoding: chunked < Connection: keep-alive < Set-Cookie: __cfduid=d80404859d3cfdc844e7dda9b3d9601b91475479962; expires=Tue, 03-Oct-17 07:32:42 GMT; path=/; domain=.dominosys.ir; HttpOnly < X-Powered-By: PHP/5.6.19 < Vary: Accept-Encoding,User-Agent < Cache-Control: max-age=1, private, must-revalidate < Expires: Mon, 03 Oct 2016 07:42:42 GMT < Server: cloudflare-nginx