This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

LOST SAVED LOGINS

  • 2 antwoorde
  • 1 het hierdie probleem
  • 11 views
  • Laaste antwoord deur FredMcD

REG27
REG27
more options

ALL MY SAVED LOGINS VANISHED FROM THE SAVED LOGINS FILE IN OPTIONS. SPENT 2 HRS YESTERDAY SAVING ALL MY LOGINS FOR MY MOST USED WEB SITES ONLY TO FIND TODAY THE LOGIN FILE IS EMPTY AGAIN. ANY HELP PLEASE

ALL MY SAVED LOGINS VANISHED FROM THE SAVED LOGINS FILE IN OPTIONS. SPENT 2 HRS YESTERDAY SAVING ALL MY LOGINS FOR MY MOST USED WEB SITES ONLY TO FIND TODAY THE LOGIN FILE IS EMPTY AGAIN. ANY HELP PLEASE

Gekose oplossing

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

These can't get your data back but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

Lees dié antwoord in konteks 👍 0

All Replies (2)

Happy112
Happy112
more options

Hi   !

Shot in the dark: The   'Remember Password'   extension has been reported to cause issues with the passwords disappearing,  so if you have this extension then remove (uninstall) it.
https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Let's hope that'll work   !

FredMcD
FredMcD
more options

Gekose oplossing

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

These can't get your data back but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences