This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The folder inbox is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact folder.

  • 5 antwoorde
  • 1 het hierdie probleem
  • 21 views
  • Laaste antwoord deur christ1

more options

Good Day,

I have a problem in my account. When i try to get message from mozilla thunderbird version 45.4.0, this alert pops up! "The folder inbox is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact folder."

I already 1. empty inbox 2. delete and create inbox 3. repair inbox 4. compact inbox

Good Day, I have a problem in my account. When i try to get message from mozilla thunderbird version 45.4.0, this alert pops up! "The folder inbox is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact folder." I already 1. empty inbox 2. delete and create inbox 3. repair inbox 4. compact inbox

All Replies (5)

more options
more options

Christ,

I tried the procedure you gave me re; running windows in safe mode but still it doesn't work.

I also tried to add account from other pc that has TB that works properly and same account that has a problem, still the account that has problem got the alert while the other account works properly.

more options

right click the account in the folder pane, select properties.

What is the size on disk?

more options

Size on disk: 0 KB

more options
I tried the procedure you gave me re; running windows in safe mode but still it doesn't work.

What didn't work? Did you start Windows in safe mode?